Frequently Asked Questions
Raindrop Dry Cleaners concept is well known in the market for its highest level of professionalism in the following areas:
- Fully automated state of the art washing and dry cleaning systems with automatic dosing units and incorporation of the most innovative green technologies.
- A network of 40 outlets conveniently and strategically located in community malls and stopovers across UAE.
- A network of 25 van salesmen readily available for pick-up and delivery as per your convenience.
- Full range of added value services, bag & shoe cleaning, preservation and restoration – carpet and upholstery cleaning – permanent creasing solution – car seats, soft toys, strollers and children accessories complemented by Green Earth sanitization services.
Normal service turnover is 2 working days from the date of collection of your items. Items picked-up on Thursday will be delivered on Sunday as Fridays are off days.
Rush service turnover is 1 working day from the date of collection of your items. Customers will be charged 50% extra for all rush orders. Items collected on Thursday for Rush orders will be delivered on Saturday as Fridays are off days.
Yes, we have a specialist department for curtains & upholstery cleaning.
We not only clean bag & shoes but also we restore those bag & shoes to their original color if cleaning does not suffice. Moreover, all bags and shoes at Champion Cleaners will be sanitized and hygienized through I-Genius Technology without the use of chemicals. Last but not the least, our packaging solution for bags and shoes will make you delighted.
Yes, we clean, sanitize and deodorize all kinds of baby accessories including strollers, car seats, soft toys, pads, high chairs, baby cots, food chairs etc..
Yes, we clean mattresses using specialized inject cleaning methods. Also in-house visits can be arranged for on-site cleaning.
Yes, we clean and sanitize all layered items like boots, uniforms and customs.
Yes, we have a special wedding gown cleaning and preservation program. Furthermore, all our wedding gown packing boxes and wrapping papers are acid free to ensure long preservation of wedding gown fibers.
Champion Cleaners does sanitization through the I Genius technology and the use of Ozone generation to sanitize and deodorize without the use of chemicals.
Yes, you can call our toll free number +971 55 929 5718anytime and you will be directed to one of our customer service representatives waiting to serve you.
Yes, we have a franchise in Qatar and we are open for franchising in the GCC and Middle East and Central Asia.
We are certified by DLI and we are a member of NCA and DLI
Expensive gowns and silk items are truly a challenge and should not be trusted with just any dry cleaner. At Champion Cleaners, we have a dedicated gown cleaning and preservation program that will prolong the life of the gown. Silk finishing program at Champion Cleaners will help restore the sheen for which silk items we loved for.
Maximum compensation payable by the company will be 10 times the charge on the bill related to that particular item.